Find guidance for clinical settings, infection control, dental providers, and long-term care facilities.
In need of medical supplies (e.g., PPE) for your COVID19 response?
Provider Agencies and Healthcare Facilities based in Alameda County can request personal protective equipment (PPE) or medical supplies related to the COVID-19 pandemic by completing theStorefront for Requesting PPE and Medical Supplies Specific for COVID-19 Form.
To access this storefront, please:
- Click here to be redirected to the Alameda County Emergency Medical Services Agency Storefront.
- Click “Create Account” to complete the form with all requested information.
- Click “Submit” once all details have been entered. You will thereafter receive a confirmation email for your request. Please note that you will not be able to view or request items during this step.
- Await a separate email to confirm your account has been approved. Once your account is approved, you will then be able to access the storefront and request available items.
In need of medical personnel for your COVID19 response?
Emergency Medical Service (EMS) Provider Agencies and Healthcare Facilities can request medically trained personnel who can help meet staffing needs related to the COVID-19 pandemic. To make a staffing request, please complete the Resource Request Form for Medical Personnel Specific for COVID-19.Please note: It is expected that all other options have been exhausted prior to using the links above to submit a medical supply or medical personnel request.
- COVID-19 Frequently Asked Questions Prepared for the CMA (ACPHD, 6/11/20)
- Importance of Routine Vaccines During the COVID-19 Pandemic (ACPHD, 5/26/20)
- Resumption of Non-Urgent Health Care Services in Alameda County (ACPHD, 5/13/20)
- Alameda County COVID-19 Laboratory Testing Guidance for Clinicians (ACPHD, 9/24/2020)
- Clinical Guidance for Pediatric Patients with Multisystem Inflammatory Syndrome in Children (MIS-C) Associated with SARS-CoV-2 and Hyperinflammation in COVID-19 (ACR)
- Discontinuation of Transmission-Based Precautions and Release from Home Isolation Guidance Following a COVID-19 Infection (ACPHD, 7/29/2020)
- Discontinuation of Home Isolation for Persons with COVID-19 (Interim Guidance) (CDC)
- Ethical Allocation of Remdesivir for COVID-19 (ACPHD, 5/22/20)
- Guidelines for the Use of Bamlanivimab in Treating COVID-19
- Guidelines on the Treatment and Management of Patients with COVID-19 (IDSA)
- Guidance Relating to Non-Discrimination in Medical Treatment for Novel Coronavirus 2019 (COVID-19) (CDPH)
- Guidance for Healthcare Personnel at Higher Risk for Severe Illness from COVID-19 Infection
- Guidance on hand sanitizers containing methanol (CDC, July 7, 2020)
- Have you had close contact with someone with COVID-19? (ACPHD, 10/12/20): English | Arabic | Chinese (Simplified) | Chinese (Traditional) | Khmer | Korean | Spanish | Tagalog | Vietnamese
- Healthcare Providers Reporting Requirements (ACPHD, 8/17/2020)
- Interim Guidance on Testing for SARS-CoV-2 before Non-Urgent Surgical, Dental, and Diagnostic Procedures (ACPHD, 8/7/2020)
- Interim Guidance for Healthcare Professionals (CDC)
- Interim Guidelines for Collecting, Handling, and Testing Clinical Specimens from PUIs for COVID-19 (CDC)
- Interim Healthcare Infection Prevention and Control Recommendations for PUIs for COVID-19 (CDC)
- Interim Laboratory Biosafety Guidelines for Handling and Processing Specimens Associated with COVID-19 (CDC)
- Point of Care Testing Guidance (ACPHD, 10/19/20)
- Point of Care Testing Guidance Addendum (ACPHD, 1/21/21)
- What makes someone a close contact of a person with COVID-19 (ACPHD, 10/20/20)
- COVID-19 Testing Site Requirements (ACPHD, 3/30/20)
- COVID-19 Guidance for Home Care, Home Health, and Hospice Agencies (ACPHD, 5/26/20)
- Residential Program Health Guidance (ACBH)
- Guidance for EMS Transporters (AC-EMS, 5/21/20)
- Resources for First Responders (CDC)
- Alameda County Health Alerts Page
- COVID-19 for Health Care Providers Main Page (CDC)
- COVID-19 General Resources Page (CDPH)
- Guidance for Healthcare Personnel at Higher Risk for Severe Illness from COVID-19 Infection (ACPHD, 7/23/2020)
- Resources for N-95 Fit Testing (ACPHD, 9/30/2020)
- Ten Clinical Tips on COVID-19 for Healthcare Providers Involved in Patient Care (CDC)
- Prepare to Care for COVID-19: Get Your Practice Ready (CDC)
- Alameda County EMS Resources (AC-EMS)
- Resources for First Responders (CDC)
- Patient Communication Templates (CMA)
- Stop the Spread of Germs Poster (CDC) English | Spanish | Chinese
- Support for People Who Have a Hard Time Wearing Face Coverings (Masks)
Personal Protective Equipment
Outpatient and Pharmacies
- Interim Guidance for Infection Prevention Recommendations for Patients with Suspected or Confirmed COVID-19 in Hemodialysis Facilities (CDC)
- Emergency Department COVID-19 Field Guide: Infection Prevention and Control Recommendations for Patient Arrival and Triage (ACEP)
- Guidance for Outpatient Facilities and Ambulatory Care Practices (CDC)
- Guidance for Blood and Plasma Facilities (CDC)
- Guidance for Pharmacies (CDC)
- COVID-19: Dental FAQ (ACPHD)
- Framework for Healthcare Systems Providing Non-COVID-19 Clinical Care During the COVID-19 Pandemic (CDC)
- Guidance for Dental Settings (CDC)
- Guidance for Dental Health Care Providers Responding to Cases of COVID-19 (ACPHD, 11/16/2020)
- Guidance for Resuming Deferred and Preventive Dental Care (CDPH)
- Interim Protocol for Dental Care During COVID-19 in Public Health Settings - Reducing Aerosols and Educating Patients
- Resumption of Non-Urgent Health Care Services in Alameda County (ACPHD)
- Interim Guidance For Dentist Anesthesiologists Practicing In The Office-Based Setting During The COVID-19 Pandemic (ASDA)
- Best Practices for Infection Control in Dental Clinics During the COVID-19 Pandemic (OSAP)
- Directive of The Health Officer No. 2020-09c of the City and County of San Francisco Regarding Required Best Practices for Dental Health Care (SFDPH – Scroll to Page 13 of 14 to View Checklist)
- Alameda County Office of Dental Health
- California Dental Association
- CDPH COVID-19 Industry Guidance: Office Workspaces
- Guidance on Preparing Workplaces for COVID-19 (OSHA)
- List of PPE and Medical Supply Cleaning Vendors (ACPHD)
- Resources for N-95 Fit Testing (ACPHD, 9/30/2020)
- Webinars:
- The New Normal: COVID-19 and the Dental Practice PowerPoint Presentation | Video (ACPHD, 7/7/2020)
- Everybody Has A Plan PowerPoint Presentation | Video (ACPHD, 9/24/2020)
Concerns about a resident at a skilled nursing or residential care facility
Phone: 510-638-6878 Website: County Ombudsman Services
Phone: 510-638-6878 Website: County Ombudsman Services
- Guidance on Discontinuation of Transmission-Based Precautions for Skilled Nursing Facilities (ACPHD 8/26/20)
- COVID-19 Mitigation Plan Implementation and Submission Requirements for SNFs and Infection Control Guidance for HCPs (CDPH)
- Interim Guidance for Transfer of Residents with Suspected or Confirmed Coronavirus Disease (COVID-19) (CDPH)
- Skilled Nursing Facility Testing FAQ (ACPHD, 6/18/20)
- COVID-19 Operations Summary Guidance for Long-Term Care Facilities (ACPHD 12/22/20)
- Health Officer Order Increasing Testing Requirements Order (ACPHD, 11/25/20) and Appendix A (Testing Resources)
- Health Officer Order Requiring COVID-19 Testing for Asymptomatic and Symptomatic Staff and Residents (ACPHD, 11/25/20) and Appendix A (Instructions and Requirements Regarding Notifications)
- Health Officer Order Requiring Visitation Restrictions (ACPHD, 11/25/20)
- Health Officer Order for Requiring All Licensed Facilities to Implement Guidance to Control the Spread of COVID-19 (ACPHD, 4/13/20)
- Quarantine Order: English | Spanish | Arabic | Chinese (Simplified) | Chinese (Traditional) | Khmer | Korean | Tagalog | Vietnamese
- How long should I stay in quarantine? (ACPHD, 12/29/20) English | Arabic | Chinese (Simplified) | Chinese (Traditional) | Khmer | Korean | Spanish | Tagalog | Vietnamese
Report initial confirmed outbreak or reportable event to the Alameda County Public Health Department (ACPHD) at (510) 764-7639, Mon-Fri 8:30 am to 5 pm. After hours and on weekends, call Alameda County Fire Dispatch at (925) 422-7595 and ask to speak to the Public Health Duty Officer on call. For repeat outbreaks, please report to (510) 764-7639 or email LTCFOutbreak@acgov.org.
- Confidential Morbidity Report – LTCF/SNF/RCFE (ACPHD, 4/22/20)
- Covid-Influenza-like Illness (C-ILI) Outbreak Recommendations (ACPHD 11/6/2020)
- Suspected or Confirmed COVID-19 Outbreak Control Recommendations for Skilled Nursing or Residential Care Facilities (ACPHD, 12/22/20)
- COVID-19 Line List Template (ACPHD)
- COVID-19 Line List Instructions (ACPHD)
The Long-Term Care Facilities Outbreak Task Force works directly with LTCFs, skilled nursing facilities, residential care facilities for the elderly (RCFE), adult residential facilities (ARF), and licensed assisted living facilities to prevent and contain outbreaks.
Our nurses work to help facility staff take critical steps necessary to prevent or reduce transmission. We partner with State and local allies to support mass testing, facilitate resource requests, and perform onsite infection control assessments. The LTCF team works closely with the Alameda County Public Health case and contact teams that investigate every COVID-19 case.