Concerns about a resident at a skilled nursing or residential care facility
Phone: 510-638-6878 Website: County Ombudsman Services
Phone: 510-638-6878 Website: County Ombudsman Services
- Guidance on Discontinuation of Transmission-Based Precautions for Skilled Nursing Facilities (ACPHD 8/26/20)
- COVID-19 Mitigation Plan Implementation and Submission Requirements for SNFs and Infection Control Guidance for HCPs (CDPH)
- Interim Guidance for Transfer of Residents with Suspected or Confirmed Coronavirus Disease (COVID-19) (CDPH)
- Skilled Nursing Facility Testing FAQ (ACPHD, 6/18/20)
- COVID-19 Operations Summary Guidance for Long-Term Care Facilities (ACPHD 12/22/20)
- Health Officer Order Rescinding Order 20-20 "Requiring Visitation Restrictions" (ACPHD, 4/2/21)
- Health Officer Order Increasing Testing Requirements Order (ACPHD, 11/25/20) and Appendix A (Testing Resources)
- Health Officer Order Requiring COVID-19 Testing for Asymptomatic and Symptomatic Staff and Residents (ACPHD, 11/25/20) and Appendix A (Instructions and Requirements Regarding Notifications)
- Health Officer Order for Requiring All Licensed Facilities to Implement Guidance to Control the Spread of COVID-19 (ACPHD, 4/13/20)
- Quarantine Order: English | Spanish | Arabic | Chinese (Simplified) | Chinese (Traditional) | Khmer | Korean | Tagalog | Vietnamese
- How long should I stay in quarantine? (ACPHD, 12/29/20) English | Arabic | Chinese (Simplified) | Chinese (Traditional) | Khmer | Korean | Spanish | Tagalog | Vietnamese
Report initial confirmed outbreak or reportable event to the Alameda County Public Health Department (ACPHD) at (510) 764-7639, Mon-Fri 8:30 am to 5 pm. After hours and on weekends, call Alameda County Fire Dispatch at (925) 422-7595 and ask to speak to the Public Health Duty Officer on call. For repeat outbreaks, please report to (510) 764-7639 or email LTCFOutbreak@acgov.org.
- Confidential Morbidity Report – LTCF/SNF/RCFE (ACPHD, 4/22/20)
- Covid-Influenza-like Illness (C-ILI) Outbreak Recommendations (ACPHD 11/6/2020)
- Suspected or Confirmed COVID-19 Outbreak Control Recommendations for Skilled Nursing or Residential Care Facilities (ACPHD, 12/22/20)
- COVID-19 Line List Template (ACPHD)
- COVID-19 Line List Instructions (ACPHD)
The Long-Term Care Facilities Outbreak Task Force works directly with LTCFs, skilled nursing facilities, residential care facilities for the elderly (RCFE), adult residential facilities (ARF), and licensed assisted living facilities to prevent and contain outbreaks.