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Provider Guidance

COVID-19 vaccine guidance and resources for healthcare providers

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Health Care Providers

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Health Care Providers: How to become a vaccinating organization

We encourage all Alameda County health care providers to enroll in CalVax, the State’s system for requesting COVID-19 vaccine. If you have already enrolled as a provider and have vaccinated your staff, please begin vaccinating your patients aged 65 and older.

Important things to know about CalVax:
  • CalVax replaces the COVIDReadi system
  • CalVax allows providers to enroll in the California COVID-19 Vaccination Program, order vaccines, update account information, and manage vaccine reporting tasks
  • You will still need to register for CAIR2
  • If you are already enrolled in COVIDReadi, you do not need to re-enroll in CalVax and your account has been transitioned
    • You should have received an invite from no-reply-calvax@cdph.ca.gov to reset their password.
    • If you have not received an invite, email to covidcallcenter@dcph.ca.gov or call 833 502 1245, option 2.
  • Once your CalVax application has been approved by the State, Alameda County will be able to approve your requests for vaccine.
  • You will need a standard medical grade refrigerator or freezer to receive Moderna’s vaccine, similar to what you would use for influenza or shingles vaccines.
  • You will be required to enroll in CAIR2, the updated California Immunization Registry for reporting patient immunizations.
  • CalVax includes reminder tools for the second dose of vaccines.
  • You will be able to request allocations of doses in multiples of 10.
  • Vaccines will be delivered to your clinic weekly.
  • Link to sign up to be a vaccination site: https://calvax.cdph.ca.gov/s/

For more information: covidcallcenter@cdph.ca.gov or (833) 502-1245

Provider Training and Educational Materials

Frequently Asked Questions for Healthcare Professionals

COVID-19 Vaccine Training: General Overview of Immunization Best Practices for Healthcare Providers

The objective of this module is to provide healthcare providers with information about COVID-19 vaccine Emergency Use Authorization and safety, as well as general information about vaccine storage, handling, administration, and reporting.

Moderna COVID-19 Vaccine: What Healthcare Professionals Need to Know 
 
The objective of this module is to provide healthcare providers with information about the Moderna COVID-19 vaccine, including but not limited to vaccine characteristics, vaccine storage and handling requirements, and vaccine preparation & administration procedures.

Pfizer-BioNTech COVID-19 Vaccine: What Healthcare Professionals Need to Know 
 
The objective of this module is to provide healthcare providers with information about the Pfizer-BioNTech COVID-19 vaccine, including but not limited to general storage and handling requirements, general vaccine administration procedures, and documentation & reporting procedures.

Many people have questions about COVID-19 vaccines. As vaccine recipients’ most-trusted source of information on vaccines, you play a critical role in helping them understand the importance of COVID-19 vaccination. (CDC)

The following materials include proven communication strategies and tips for effectively setting expectations and addressing questions from COVID-19 vaccine recipients.  
  • Making a Strong Recommendation for COVID-19 Vaccination
  • Understanding and Explaining mRNA COVID-19 Vaccines 
  • Vaccine Recipient Fact Sheet: English | Spanish 
  • Alameda County Vaccines Frequently Asked Questions

Pfizer-BioNTech COVID-19 Vaccine: What Healthcare Professionals Need to Know 
 
The objective of this module is to provide healthcare providers with information about the Pfizer-BioNTech COVID-19 vaccine, including but not limited to general storage and handling requirements, general vaccine administration procedures, and documentation & reporting procedures.

COVID-19 Vaccine Storage and Handling Toolkit 
 
The Vaccine Storage and Handling Toolkit has been updated with a COVID-19 Vaccine Addendum with information on Storage and Handling best practices for COVID-19 vaccines—as all vaccination providers participating in the COVID-19 Vaccination Program must store and handle COVID-19 vaccines under proper conditions to maintain the cold chain as outlined in the toolkit and addendum.
Alameda County Health Care Services Agency Public Health Department Coronovirus COVID-19

  • 510.268.2101
  • emailncov@acgov.org

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