Alameda County Health Care Services Public Health Department
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COVID-19
  • Home Page
  • Data & Surveillance
    • COVID-19 Data
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  • Vaccines
    • Locations & Resources
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    • Frequently Asked Questions
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    • Provider Vaccine Guidance
  • Masks & Face Coverings
  • Testing & Treatment
    • Testing
    • Treatment
  • Long COVID
  • Isolation/Quarantine
    • Isolation & Quarantine
    • Contact Tracing
    • Isolation Housing
  • Outbreak Reporting Requirements
  • Long-term Care Facilities/Adult Day Program
  • Schools/Childcare
  • Workplace & Recovery
    • Workplace Guidance
    • Beyond The Blueprint
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  • Contact Us

GUIDANCE FOR HEALTH CARE FACILITIES

Testing, Reporting, Surge Planning and Vaccination Guidance for Health Care Facilities

In need of medical supplies (e.g., PPE) for your COVID19 response?

Provider Agencies and Healthcare Facilities based in Alameda County can request personal protective equipment (PPE) or medical supplies related to the COVID-19 pandemic by completing the
Storefront for Requesting PPE and Medical Supplies Specific for COVID-19 Form.

To access this storefront, please:
  1. Click here to be redirected to the Alameda County Emergency Medical Services Agency Storefront.
  2. Click “Create Account” to complete the form with all requested information.
  3. Click “Submit” once all details have been entered. You will thereafter receive a confirmation email for your request. Please note that you will not be able to view or request items during this step.
  4. Await a separate email to confirm your account has been approved. Once your account is approved, you will then be able to access the storefront and request available items.

In need of medical personnel for your COVID19 response?

Emergency Medical Service (EMS) Provider Agencies and Healthcare Facilities can request medically trained personnel who can help meet staffing needs related to the COVID-19 pandemic. To make a staffing request, please complete the Resource Request Form for Medical Personnel Specific for COVID-19.

Please note: It is expected that all other options have been exhausted prior to using the links above to submit a medical supply or medical personnel request.
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Clinical Guidance

Infection Control, Dental, and Long Term Care Facilities
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Cluster & Outbreak Reporting

Report a Cluster or Outbreak
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Isolation & Quarantine

Supporting Materials

Testing Guidance

  • Updated COVID-19 Testing Guidance for Alameda County (ACPHD, 8/17/2020)
  • Evaluating and Testing Persons for COVID-19 (CDC)

  • COVID-19 Testing Site Requirements (ACPHD, 3/30/20)

Providers who are not offering testing can refer their patients who need testing to our Testing for COVID-19 page where they can find testing locations near them.

Large commercial laboratories and other non-public health referral laboratories are offering COVID-19 testing. Providers should send specimens to these laboratories. ACPHD approval is NOT REQUIRED for testing done at commercial laboratories. According to the California Department of Public Health, a CDC PUI number or COVID-19 ID number is also not required for testing at these facilities.

  • COVID-19 Testing at the Alameda County Public Health Department - 4/3/2020
  • Alameda County Public Health Laboratory COVID-19 Specimen Submittal Form

  • Order to Rescind Order Mandating Testing for ACSO Employees Working in Santa Rita (Order 21-02a - In effect 8/9/21)
  • Health Officer Order Directing All Labs Conducting COVID-19 Diagnostic Tests to Report COVID-19 Test Information – Including Positive, Negative, and Inconclusive Test Results – to Local and State Public Health Authorities (3/24/20, ACPHD)
  • Health Officer Order Increasing Testing Requirements for LTCFs (ACPHD, 11/25/20)
    • Appendix A
  • Health Officer Order Requiring Testing of Asymptomatic and Symptomatic LTCF Staff and Residents (ACPHD, 11/25/20)
    • Appendix A

  • COVID-19 Testing at Alameda County Public Health (ACPHD, 4/3/2020)
  • Frequently Asked Questions about Home Collection Test Kits for SARS-CoV-2 Infection
  • Guidelines on the Diagnosis of COVID-19 (IDSA)
  • Laboratory Testing Guidance for Clinicians (ACPHD, 7/24/20)
  • Point of Care Testing Guidance (ACPHD, 10/22/20)
    • Point of Care Testing Guidance Addendum (ACPHD, 1/21/21)
  • Skilled Nursing Facility Testing FAQ (ACPHD, 6/18/20)
  • Testing Guidance for Alameda County (ACPHD, 8/17/20)
  • Testing Guidance for Residential Care Facilities and Adult Care Facilities

COVID-19 Disease Reporting

Report Thresholds:

  • Acute care hospitals should follow the reporting guidance found in the CDPH COVID-19 Outbreak Investigation and Reporting Thresholds. Reporting thresholds vary depending on community prevalence.
  • Outpatient health facilities, including dialysis facilities, emergency departments, urgent care, primary care, and dental offices should follow the reporting guidance found on page 5-6 of the CORHA Proposed Investigation/Reporting Thresholds for COVID-19 in Healthcare Settings.
  • Congregate living facilities Congregate living facilities such as homeless shelters, residential treatment facilities, transitional housing facilities, room and board, group homes, and residential congregate living for youth must report the following to Alameda County Public Health Department per local reporting thresholds:
    • ≥1 COVID-19 cases within a 14-day period in residents and/or staff
    Managers and operators of congregate living facilities should use the Step-by-Step Instructions for Preventing & Controlling the Outbreak at the Facility.

How to Report:

Healthcare facilities with staff ONLY cases and contacts:
Complete the SPOT Intake Form for Workplaces. Visit  ACPHD’s Workplace Guidance under Recording and Reporting COVID-19 for more detailed instructions.

Healthcare facilities reporting PATIENT AND STAFF cases and contacts and all Congregate Living Facilities:

Email covidob@acgov.org and include the name and contact information of the reporter, facility name, number of employees or patients/residents involved, and a brief description. DO NOT include the names, date of birth, or any other protected health information of any persons diagnosed with or exposed to COVID-19 until a staff member from public health reaches out to you with instructions about how to securely report confidential information.  For more information about reporting cases, please visit our Reporting Requirements page.

  • Prioritization of COVID-19 CMR Reporting
  • Additional Reporting Requirements for Suspect Variant SARS-CoV-2 Infections (3/23/21)
  • CMR/D: only use for reporting of COVID-19 cases
  • COVID-19 Reporting Health Advisory (8/17/20)
  • MIS-C Reporting Health Advisory (6/17/20)

  • Flier for patients getting tested directing them to ACPHD Blanket Isolation and Quarantine Orders Webpage (ACPHD)
  • Contacting ACPHD about COVID-19
  • General Alameda County Disease Reporting Webpage

Guidance for Employers & Employees in Healthcare Settings

  • Interim U.S. Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with COVID-19 (CDC)
  • Post Vaccine Considerations for Healthcare Personnel (CDC)
  • Healthcare Workers and Employers (OSHA)
  • Laboratory Workers and Employers (OSHA)
  • COVID-19 Prevention Emergency Temporary Standards (Cal/OSHA)

  • Vaccination of First Responders and Medical Transport Providers Order (Order No. 21-05, effective 11/9/21)
    • Vaccination of Responders and Medical Transport Providers Order FAQ
  • Mandatory Flu Shots for Health Care Workers Order (Order No. 20-16b - Updated 11/20/20)

Surge Planning

Many healthcare facilities are already experiencing a surge in patients, reduction in staffing, or limited supplies. All facilities should be planning for these conditions. The Alameda County Public Health Department supports planning activities with the Disaster Preparedness Health Coalition.

  • COVID-19 Health Care System Mitigation Playbook (CDPH)
  • Strategies for Optimizing the Supply of PPE (CDC)
  • Alameda County EMS Information and Resources: Resource Requests (AC-EMS)

Vaccination Guidance for Healthcare Facilities

Health Care Providers: How to become a vaccinating organization

We encourage all Alameda County health care providers to enroll in CalVax, the State’s system for requesting COVID-19 vaccine. If you have already enrolled as a provider and have vaccinated your staff, please begin vaccinating your patients aged 65 and older.

Please see the link below to learn more about CalVax and access provider training and educational materials.

  • COVID-19 Vaccines- Health Care Providers (ACPHD)
Alameda County Health Care Services Agency Public Health Department Coronovirus COVID-19
  • 510.268.2101
  • emailncov@acgov.org

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  • Home Page
  • Data & Surveillance
  • Vaccines
  • Masks & Face Coverings
  • Testing & Treatment
  • Long COVID
  • Isolation/Quarantine
  • Outbreak Reporting Requirements
  • Long-term Care Facilities/Adult Day Program
  • Schools/Childcare
  • Workplace & Recovery
  • Community Resources
  • Response Updates
  • News & Media
  • Contact Us
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